White Glove
Delivery Service
A more considered way to receive your furniture. Our White Glove Delivery Service provides enhanced in-home handling for eligible furniture orders, including room-of-choice delivery, careful unpacking, placement, and removal of standard packaging.
More Than a Delivery to Your Door
Standard delivery generally ends at the first dry, accessible location at your property. For eligible furniture orders, White Glove Delivery provides additional in-home handling to help move, unpack, and place your new furniture in the room where it belongs.
Room-of-Choice Delivery
Your furniture is carefully moved from the delivery vehicle into your selected room, subject to safe and reasonable property access.
Careful Unpacking
The delivery team will carefully remove standard shipping packaging from the furniture after it reaches the designated room.
Furniture Placement
Your furniture will be placed in the requested location within the room, provided the location can be safely accessed by the delivery team.
Packaging Removal
Standard shipping cartons, wrapping, and protective packaging from the newly delivered furniture will be collected and removed after delivery.
From Quote to Final Placement
Because furniture dimensions, weights, destinations, and property access conditions vary, White Glove Delivery is arranged individually.
Send Your Furniture Details
Provide the furniture product link or order number together with the delivery ZIP code.
Confirm Property Access
Tell us about floor level, stairs, elevators, doorways, and any other important access conditions.
Receive Your Quote
We will review service availability and confirm the applicable White Glove Delivery charge.
Schedule Delivery
When the furniture reaches the final-mile stage, the designated carrier will coordinate the delivery appointment.
What Can Affect the White Glove Fee?
White Glove Delivery is quoted separately because every piece of furniture and every delivery environment is different.
Number of Furniture Pieces
Multiple items may require additional handling time, crew members, or delivery equipment.
Furniture Size & Weight
Large, heavy, fragile, or unusually shaped furniture may require additional final-mile handling.
Stairs & Floor Access
Stair carries, upper-floor locations, or buildings without a suitable elevator may result in additional service charges.
Property Access
Narrow doors, long carries, restricted loading areas, gated properties, or other unusual access conditions may affect the quote.
Preparing Your Home
- Measure doorways, hallways, elevators, stairways, and turns before delivery.
- Confirm that the furniture can safely pass through every required access point.
- Clear the delivery route and final furniture placement area before the delivery team arrives.
- Remove fragile objects and decorations from the delivery path.
- Arrange loading dock or elevator reservations with your building in advance if required.
- Ensure an adult age 18 or older is available to receive and inspect the delivery.
What's Not Included by Default
- Removal, disposal, or relocation of existing furniture unless separately confirmed in writing.
- Construction, carpentry, drilling, structural modification, plumbing, or electrical work.
- Wall mounting or permanent structural attachment of furniture.
- Hoisting, crane service, balcony entry, window entry, or other specialized access unless separately arranged.
- Complex furniture assembly unless the service has been specifically included in your quote.
- Any service for lighting products, including chandeliers, pendants, wall lights, ceiling lights, lamps, or other lighting.
Kimoylights White Glove Delivery Service is currently available only for eligible furniture products. Lighting products are not eligible for White Glove Delivery Service. This includes chandeliers, pendants, ceiling lights, wall lights, sconces, table lamps, floor lamps, and other lighting products.
Let Us Handle Your Furniture With Care
Purchasing an eligible Kimoylights furniture piece? Send us the furniture product link, quantity, delivery ZIP code, floor level, and elevator or stair details. Our team will review your request and confirm available White Glove Delivery options.
Request Furniture Delivery Quote